T-Mobile Magenta Background
Business Operations

Reporting & Decision Support Manager

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Design and produce standard and ad-hoc reports, dashboards, cubes, and various data visualization reporting solutions. Gather and document report requirements. Write report specifications to meet business needs. Use reporting tools, applications, and/or queries to create and configure new reports and dashboards. Perform modifications and enhancements on existing reports based on evolving business requirements. Validate and test reports to ensure accuracy and quality. May participate in the design and development of business intelligence reporting tools. May provide support and training to end-users for reporting tools and reports.

Job Responsibilities:

  • Gather complex data inputs from multiple sources, both internally and externally. Identify new data sources that will enhance business outcomes and support strategic and tactical objectives. Provide insights on trends and drivers behind the results and prepare reports on findings.

  • Assesses the needs of the business, prioritize projects and drive new reporting requirements to completion. Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business. Drive clarity or requirements and ensure delivery meets agreed upon requirements.

  • Identify and communicate key insights to leadership team based on reports and analysis.

  • Work cross functionally in order to proactively and systematically identify and implement any enhancements to reporting and analytics processes

  • May assume project/initiative responsibility

  • Complete complex ad-hoc research, analysis, and reporting.

  • Serves as a subject-matter expert on the team.

  • May provide guidance to more junior employees or act as a team lead.

Education:


Bachelor's Degree Business, Finance, Information Management or related field
 

Work Experience:

  • 4-7 years Experience mining data and developing reports using a variety of reporting/analytics software packages with an aptitude for learning new reporting software packages.

Knowledge, Skills and Abilities:

  • Analytics (Required)

  • Cross Functional Relationships (Required)

  • Organizing (Required)

  • Problem Solving (Required)

#LI-Corporate

#LI-Hybrid

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
 

Base Pay Range: $81,200 - $146,600

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

T-Mobile maintains a drug-free workplace.