Senior Solutions Engineer – Federal DoD Sales

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

The Sr. Solutions Engineer – Federal DoD Sales supports the T-Mobile Secure Federal Operations (TSFO) Government Sales organization by serving as a trusted technical advisor and strategic partner to both customers and internal sales teams. This role combines deep technical expertise, industry knowledge, and customer engagement skills to design, position, and articulate innovative solutions supporting U.S. Federal Government, Department of Defense (DoD), Intelligence Community (IC), and Homeland Security customers.

The Sr. Solutions Engineer engages in pre-sales consulting activities to understand customer business objectives, identify operational and technical challenges, and develop solutions that align with mission requirements and strategic outcomes. This role works closely with Solution Architects, Sales, Product, Engineering, and Partner teams to deliver differentiated solutions and support revenue growth within the Federal Government market.

Please note: this is not a traditional Network Engineering role. This position is focused on customer solutions, technical sales support, systems design, and solution architecture rather than hands-on network infrastructure deployment, administration, or operational support.

This is a hybrid position required to be working in-office at least 3 days a week.

Job Responsibilities:

• Provide technical pre-sales, mid-sales, and post-sales support to business unit opportunities, resolving customer concerns and leading issue resolution
• Manage technical escalations by delivering engineering support and troubleshooting for Tier 3 and Tier 4 customer impacting issues
• Collaborate with marketing and engineering teams to support customer trials, network development, and new product rollouts
• Contribute feedback to improve incident documentation, resolution processes, and operational procedures
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include IT, Telecom, Information Systems, Engineering or related field (Preferred)
• 7 years advanced knowledge/experience in H/W, S/W and system certification, testing, methods and procedures. (Preferred)
• 7 years providing strategic design and process direction in a leadership or individual role, working with Cloud Ecosystem partners (system integrators, HW/SW OEMs, platforms, etc.) (Preferred)
• 4 years Telecommunications experience, engineering or sales engineering experience.
  Experience working with Cloud products, services and applications
  Working knowledge on Cloud Strategy, standards (3GPP), protocols. (Preferred)

Knowledge, Skills and Abilities:

• Cross-Functional Team Leadership (Required)
• Information Systems Design (Required)
• Information Systems Management (Required)
• Leadership (Required)
• Negotiation (Required)
• Partner Relationship Management (PRM) (Required)
• Problem Solving (Required)
• Project Management (Required)
• Strategic Thinking (Required)
• Technical Writing (Required)

Licenses and Certifications:

• CCNA, CCDA, CCNE, CCIE, CCDP, CCNP. Cisco Network Associate/Professional Certification. (Preferred)
• AWS. Amazon Associate/Professional Certification (Preferred)
• Azure. Microsoft Professional Certification. (Preferred)
• IBM Cloud. IBM Industry Certification. (Preferred)
• Google Cloud. Google Professional Certification. (Preferred)

​Requirements:

• At least 18 years of age and legally authorized to work in the United States

• US Citizenship (without dual citizenship)

• Active US security clearance or ability to obtain one

T-Mobile requires US citizenship for certain roles within the organization. This role requires US citizenship. Individuals hired into this role will be required to submit documentation proving US citizenship within the first 7 days of hire - failure to do so will result in termination.

Travel Required (Yes/No): Yes

Total Target Cash Earnings Opportunity: $138,480 - $249,720

National Base Pay Range: $115,400 - $208,100

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

 

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

 

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

 

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.