Web Content Producer

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This Web Content Producer role is accountable for the creation and management of content across web and digital experiences while also applying current technical experience with the Adobe platform to help drive innovation and automation.

This position will execute T-Mobile's high-visibility campaigns and programs; is responsible for leading digital projects from an operational perspective; and educates business partners how content strategy will improve the customer experience. Key to the role is constant optimization of T-Mobile's content across multiple channels. Content Producers deliver a strong pipeline of high-value, relevant, and engaging content and digital experiences that strengthen the T-Mobile brands and elevates T-Mobile's profile across customer segments.
The Web Content Producer is primarily accountable for web content and digital experience creation and management. This position will lead the development and execution of T-Mobile's content to support high-visibility campaigns and programs. The Content Producer is responsible for leading digital projects from an operational perspective and educating business partners how content strategy will improve the customer experience. Key to the role is constant optimization of T-Mobile's content across multiple channels. Content Producers deliver a strong pipeline of high-value, relevant, and engaging content and digital experiences that strengthen the T-Mobile brands and elevates T-Mobile's profile across customer segments.

MAIN RESPONSIBILITIES:  
•    Implement complex content updates across T-Mobile digital channels and Apps by employing established content authoring & publishing processes

•   Advise of capabilities within Adobe platform and train fellow Content Producers for application

•    Collaborate with content colleagues to identify process improvements, solutions to unexpected challenges, and technology to unlock team capacity
•    Partner with colleagues from Accessibility, Analytics, SEO, Experience Design, Digital Marketing, Product Management, AEM Platform Operations, and Domain Management to drive goals focused on accessibility. scalability, and consistency
•    Analyze end-to-end customer experiences to ensure content is high quality and consistent in voice/tone/construction
•    Serve as a primary point of contact for Content Ops across the digital organization on assigned projects and requests
•    Self-educate and train colleagues how to author newly developed AEM component and other authoring standard processes
•    Employ Adobe Target to implement contextual marketing on digital channels
•    Also responsible for other Duties/Projects as assigned by business management as needed.

QUALIFICATIONS:  
•    Bachelor's degree in Journalism, Marketing or related field; Advanced degree preferred
•    4 years of Digital/web content production, eCommerce, digital marketing, or similar field experience
•    4 years of Adobe suite (Adobe Experience Manager, Adobe Target) or other content management systems experience
•    Familiarity with HTML, CSS, JavaScript, jQuery preferred
•    Experience with project management platforms (Jira preferred) 
•    Ability to prioritize work to meet deadlines in a fast-paced environment• At least •    18 years of age
•    Legally authorized to work in the United States

#LI-Corporate
 

Base Pay Range: $76,000 - $137,000

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.